Frequently asked questions

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What is the procedure for applying for donations or sponsorships?

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For all questions regarding donations or sponsorships, please visit the Engagement page.

Apply for donations or sponsorships

Is it possible to visit your studio?

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To ensure the confidentiality of our productions, we unfortunately do not offer visits of our studio, except for school tours.

School tours

Do you organize visits for schools?

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We offer school tours of our studio in Quebec City to high school and college groups. Accompanied by our friendly guides from Ubisoft Québec, you will discover the video game production process and the careers in the industry, while meeting with several experts of the studio.

Register your group

Ubisoft Education’s activities cover which territory?

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The Ubisoft Education program is available throughout the province of Quebec (Canada) for the moment.

Learn more about Ubisoft Education

How can I subscribe to Ubisoft Education?

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Ubisoft Education represents a group of initiatives in support of future techno-creative generations. Most initiatives are in partnership with organizations outside of Ubisoft Québec. All information regarding the different partners can be found on our Education page.

Learn more about Ubisoft Education

Which video games are appropriate for my kids?

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Ubisoft is committed to providing a positive gaming experience for all players. We receive questions from our players and their family members about a growing number of topics linked to video games. In collaboration with health experts, non-profit organizations, representatives of players and parents, public institutions and industry partners, we have developed a space to answer some of these frequently asked questions and provide advise on these topics. To learn more, https://www.ubisoft.com/en-US/company/parents.aspx.

What are your upcoming games?

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Nice try, but we unfortunately cannot disclose any information on our game production. 😉

While waiting to learn more about our upcoming projects, discover our past projects.

See our history

Can I try out the games you are currently developing?

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Ubisoft User Research Labs are always looking for new players, 3 years old and older to try the games we are currently developing. To learn more, please visit: https://playtest-secure.ubi.com/faq.php.

Sign up

Can I send you game ideas?

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Because we receive a high volume of similar requests and because there are legal concerns involved, unfortunately we are unable to review, consider or personally respond to unsolicited proposals. If your email contained any attachments or additional information, we hereby declare that we cannot and have not reviewed them.

That being said, we highly value ambition and creativity at Ubisoft, and we encourage you to take a look at opportunities to join our teams.

See our job openings

How can I submit a comment or a question regarding a Ubisoft game?

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For all questions or comments regarding one of Ubisoft’s games, please visit the Ubisoft Forums page (https://forums.ubi.com/) or contact the Ubisoft Canada team (https://www.facebook.com/pg/Ubisoft.Canada/).

Who can I contact for support regarding Ubisoft games and services?

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For support on a Ubisoft game or services, please contact Ubisoft Support: https://support.ubi.com/en-US/.

As a development studio, we can’t assist you with these kinds of issues.

Do you offer internships?

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Yes, students are invited to apply for internships at Ubisoft! We are always searching for new ideas and new talents to develop. We offer internships to students with Cégep and university degree. We offer internships lasting 4, 6 or 8 months.

Contact our recruitment team

Do you offer one-day internships?

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Unfortunately, since we’re working on highly confidential projects, we can’t welcome guests to the studio. Thank you for your understanding.

Which field of study should I choose to work in the video game industry?

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Are you passionate about video games and considering studying in a related field? Here are five tips that can help you plan your journey toward a career in the industry.

  1. Choose a wide field of study, such as sciences or mathematics, which will lead to many employment opportunities after graduation.
  2. Before settling on a path, take time to look at job postings on studio websites. You will see what skills are essential for the jobs you are interested in and you will be able to plan your course accordingly.
  3. Complement your education by participating in game jams or game development clubs, and by developing side projects on your own time to hone and demonstrate your skills.
  4. Early in your career, keep an open mind and look for opportunities that will allow you to gain experience, seasoned people in the industry keep learning throughout their careers. The video game industry moves fast, and change is a way of life.
  5. Regardless of the courses you end up choosing or the job you’re aiming for, when meeting with a recruiter it’s important to be clear about your accomplishments and interests. You should be able to clearly demonstrate that you have mastered the required skills.

Quebec boasts an excellent post-secondary education system that can lead to a career in game development

Learn more about Ubisoft Education

Should I provide a cover letter with my resume?

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We strongly encouraged to provide a cover letter. It gives us more details about your motivation for the job you apply for and can help you stand out.

See our job openings

What is your advice for working at Ubisoft?

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Whether you are applying for a position as a programmer, scriptwriter, level designer, artist or something else, what’s important is being passionate about your field of expertise and gaining experience in the sector. If you want to become a scriptwriter, then write! You want to be a designer? Start building your portfolio! If you are a student, seize internship opportunities!

Some positions may require specific training. Our job descriptions include detailed explanations of what we are looking for. We invite you to apply for jobs according to your interests and needs in terms of professional development.

Apart from technical skills, at Ubisoft, we look for team players—passionate people who want to develop in an organic work environment, curious minds who are not afraid to ask questions and share their ideas. Getting your start in the world of video games by participating in collaborative projects (e.g. game jams and hackathons) is a plus, as it shows your ability to work in team and your interest in the industry.

You can also follow Ubisoft on social media, we’re everywhere! Stay tuned for our job opportunities by visiting our Careers section; our job descriptions are the best sources of information to learn about our recruitment needs. If needed, contact our recruitment team for more details.

See our job openings

What is your selection process?

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How to apply: the best way is to apply for positions available on our website. Make sure that your profile meets the basic requirements indicated in the job description, because we are looking for candidates that fit our needs. Think about your professional skills and highlight the ones we are looking for. For example, a modelling portfolio should contain modelling art.

First contact: if your profile fits our needs, you will receive a phone call or an email from one of our recruiters. The purpose is to understand a little more your motivations and gather more information about your experience related to the job.

In person or video conference interview: an interview with the recruiter and managers will be scheduled. This will help us to get to know you better and for us to tell you about the job you are applying for. It also helps you decide if you want to work with us!

Aptitude test: based on the type of job you’re applying for, we may send you an aptitude test to assess your skills (e.g. programming test). Depending on the process, a second interview might be held to validate technical skills and test the chemistry with other team members.

Final follow-up: if all these steps go well, the recruiter will send you a job offer. If you are not selected, our recruiter will nonetheless follow-up with you.

See our job openings

Do you accept spontaneous applications?

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We prefer receiving job applications based on our current needs, but we are always open to spontaneous applications. You just need to send your resume to one of our recruiters through the Jobs section.

See our job openings

What are the requirements for international applications?

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International applications are evaluated in the same way as applications received from Canadian candidates, that is, according to the criteria outlined in the job posting. International applicants must have direct related experience and comply with immigration requirements. We have an international mobility team that will assist you with work permits and immigration procedures.

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Is speaking French a requirement for working at Ubisoft?

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Since we are based in Quebec City, we are immersed in a French-speaking environment. Depending on the job you are applying for, it is important that you speak at least French or English.

Ubisoft encourages its employees to learn French and we even offer language classes. Not only will you work in a job that you love, but you will also be able to perfect your French or English!

Discover Quebec City